Customer care Representative- Check ‘n Go/Allied Cash Loan

Customer care Representative- Check ‘n Go/Allied Cash Loan

Do you realy enjoy providing service that is excellent building enduring consumer relationships? Do you want to go beyond conventional retail jobs and begin to build your job? Are you experiencing fascination with being an integral part of an industry-leading economic solutions business? Do you want to create the next move? If that’s the case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of organizations. Daily in towns and towns in the united states, these are generally greeting clients, processing loan requests, responding to inquiries about services and products, advertising new items, and much more — all using the objective of delighting our respected clients. We offer cash solutions the real deal people and attempt to function as choice that is first everyday economic solutions. We users concentrate on building relationships to make certain consumer requirements are increasingly being offered with the most readily useful items we are able to provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Sales tradition. Serve and teach clients from the product profile. Escalate problems to the shop Manager, DDO, and Corporate Office if not able to resolve the issue straight using the consumer.
  • Cash management: Handle and count currency, money, and coins to add managing a cash drawer, counting money deposits, going cash from protected safe to cash cabinet along with other cash managing needs. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: Answer telephone inquiries in reaction to questions that are general client applications, demands or other dilemmas. Spot customer that is outgoing and collection phone telephone calls relative to federal laws and store working procedures.
  • Brand Ambassador: improve the Check ‘n Go brand name expertly and make certain shop look ( external and internal) is maintained to business requirements. Help out with the execution of all of the business marketing plans and programs, ensuring precise and set-up that is timely exceptional execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • Couple of years sales that are previous customer support experience preferred.
  • 2 yrs cash maneuvering experience chosen.
  • Should have own private dependable transport in conformity with posted policy and procedure. This could NOT include transportation that is general public transport from household or buddies. Must keep a valid license and legitimate auto insurance while used by the business.

Real Needs:

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  • Retail/Office environment
  • Money Managing
  • Extensive viewing of computer displays
  • Must certanly be in a position to carry as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Should be in a position to go to all stores inside the assigned region
  • Could be expected to journey to districts that are neighboring
  • May necessitate travel that is overnight

Additional Eligibility Skills:

  • Demonstrated capability to interface with brand new and current customers and keep effective relationships.
  • Verified experience conversations that are navigating dissatisfied consumers.
  • Demonstrated success in high amount retail environment.
  • Verified capability to multitask projects that are various contending priorities, manage time effortlessly and remain arranged.
  • Demonstrated capability to work individually in a environment that is autonomous restricted direction.

Why Select Axcess Financial and look ‘N Go/Allied Advance Loan:

  • Axcess to chance: we have been an industry frontrunner with vast possibilities to discover, develop and develop your profession at places throughout the United States.
  • Axcess to Impact: participate a group of committed colleagues customer that is positively impacting lives everyday through outstanding service and enduring relationships.
  • Axcess to Life: Join a supportive company that wants one to certainly enjoy everything — outside and inside of work.

Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance policies), a substantial premium time off program, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.

About Axcess Financial:

Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and just how they desire. It is our objective to have individuals the funds they want whenever they require it. We verify we achieve this in a real means that is accountable and inside their means.

Dedication to Diversity:

Axcess is invested in employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without reference to battle, color, religion, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.

This posting is supposed to explain the basic nature associated with work expected to be done and it is maybe not an extensive listing of all obligations, duties and abilities needed for the positioning.